Frequently Asked Questions

  • Do you manage commercial properties?

    Yes, we manage office buildings, retail spaces, and industrial properties. Our services include lease administration, tenant retention strategies, preventative maintenance, and CAM budgeting.
  • What's included in tenant screening?

    We conduct comprehensive background, credit, and rental history checks plus employment and income verification. This ensures high-quality, reliable tenants for your property.
  • Do you offer 24/7 maintenance?

    Yes, we provide 24/7 maintenance response and coordination including emergency repair services. We partner with trusted local contractors to keep properties in top condition.
  • How do you collect rent?

    We use automated rent collection systems with late payment follow-ups and enforcement. Owners and tenants access secure online portals for transparent accounting.
  • Do you serve Tyler and Marshall?

    Yes, we serve Tyler, Marshall, Kilgore, Gilmer, and Henderson in addition to our Longview location. Call (903) 287-0030 to discuss your property management needs.
  • What inspections do you perform?

    We conduct move-in, move-out, and periodic inspections with detailed reports including photos and repair recommendations. This prevents costly damages through early detection.
  • Do you handle evictions legally?

    Yes, we handle the eviction process professionally and lawfully. We prepare documentation, court filings if necessary, and coordinate with legal teams to protect owner rights.
  • How do you market vacancies?

    We use professional photography, online marketing through major rental platforms, yard signage, and targeted local advertising to attract ideal tenants quickly and minimize vacancy periods.
  • Do you manage lease renewals?

    Yes, we draft, review, and renew lease agreements while ensuring legal compliance. We handle renewal negotiations and provide rent adjustment recommendations to reduce turnover.
  • What financial reports do owners receive?

    Owners receive monthly and annual financial statements through secure online portals. Our transparent accounting practices provide clear visibility into property performance and income.