Frequently Asked Questions
Do you manage commercial properties?
Yes, we manage office buildings, retail spaces, and industrial properties. Our services include lease administration, tenant retention strategies, preventative maintenance, and CAM budgeting.What's included in tenant screening?
We conduct comprehensive background, credit, and rental history checks plus employment and income verification. This ensures high-quality, reliable tenants for your property.Do you offer 24/7 maintenance?
Yes, we provide 24/7 maintenance response and coordination including emergency repair services. We partner with trusted local contractors to keep properties in top condition.How do you collect rent?
We use automated rent collection systems with late payment follow-ups and enforcement. Owners and tenants access secure online portals for transparent accounting.Do you serve Tyler and Marshall?
Yes, we serve Tyler, Marshall, Kilgore, Gilmer, and Henderson in addition to our Longview location. Call (903) 287-0030 to discuss your property management needs.What inspections do you perform?
We conduct move-in, move-out, and periodic inspections with detailed reports including photos and repair recommendations. This prevents costly damages through early detection.Do you handle evictions legally?
Yes, we handle the eviction process professionally and lawfully. We prepare documentation, court filings if necessary, and coordinate with legal teams to protect owner rights.How do you market vacancies?
We use professional photography, online marketing through major rental platforms, yard signage, and targeted local advertising to attract ideal tenants quickly and minimize vacancy periods.Do you manage lease renewals?
Yes, we draft, review, and renew lease agreements while ensuring legal compliance. We handle renewal negotiations and provide rent adjustment recommendations to reduce turnover.What financial reports do owners receive?
Owners receive monthly and annual financial statements through secure online portals. Our transparent accounting practices provide clear visibility into property performance and income.
